A 7-Step Guide to Starting a Scooter-Sharing Business

In case you haven’t heard, scooter-sharing has become a popular mode of transportation in urban areas worldwide. It is an affordable, convenient, and eco-friendly transportation option for commuters. With the rise in demand for scooter-sharing services, starting a scooter-sharing business can be a lucrative opportunity for entrepreneurs. 

Read on as we share this seven-step guide to starting a successful scooter-sharing business today.

Step 1: Perform Market Research

The first step to starting a scooter-sharing business is to conduct market research. This involves identifying potential customers, analysing the competition, and understanding the regulatory environment. 

Identifying potential customers will help determine the target market and the demand for scooter-sharing services. At the same time, analysing the competition will help assess the market gap and identify opportunities for differentiation. Understanding the regulatory environment is crucial to ensure compliance with local laws and regulations.

Step 2: Build a Business Plan

Once the market research is complete, the next step is to develop a business plan. The business plan outlines the company's vision, mission, goals, and strategies to achieve them. It includes financial projections, marketing plans, and operational plans. The business plan should also be comprehensive and realistic, taking into account the market research findings and the available resources.

Step 3: Secure Scooter Acquisition

The most critical aspect of a scooter-sharing business is the acquisition of scooters. The scooters should be reliable, durable, and cost-effective. There are two options for scooter acquisition: purchasing and leasing. 

Purchasing requires a significant upfront investment, but it gives the company full control over the scooters. Meanwhile, leasing allows the company to acquire scooters without a significant upfront investment, but it comes with monthly payments.

Step 4: Use a Digital Platform

In this modern age, a digital platform is essential for a successful scooter-sharing business. This includes a mobile application for users to rent and unlock scooters, a backend system for managing the fleet, and a payment gateway for processing payments. The digital platform should be user-friendly, secure, and scalable.


Step 5: Build Operations and Maintenance Systems

The success of a scooter-sharing business depends on the efficient operation and maintenance of the fleet. The operations team should ensure the scooters are charged, cleaned, and parked in designated areas. The maintenance team should perform regular checks on the scooters to ensure they are in good condition and repair any damages promptly.


Step 6: Execute Efficient Marketing and Promotion

Marketing and promotion are crucial to attracting customers and building brand awareness. The marketing strategy should be tailored to the target market and include both online and offline channels. Online channels include social media, search engine optimisation (SEO), and paid advertising. Offline channels include events, sponsorships, and partnerships.



Step 7: Maintain Regulatory Compliance

Scooter-sharing businesses are subject to various laws and regulations, including safety, privacy, and data protection. It is essential to ensure compliance with all relevant laws and regulations to avoid legal issues and reputational damage. The company should also obtain the necessary permits and licenses to operate in the target market.


It goes without saying that starting a scooter-sharing business requires careful planning, execution, and management. After all, this applies to almost any type of business venture that you may dive into. 

To conclude, market research, business plan, scooter acquisition, technology platform, operations and maintenance, marketing and promotion, and regulatory compliance are critical components of a successful scooter-sharing business. Combined with the right strategy and resources, a scooter-sharing business can be a profitable and sustainable business venture.

Are you looking for a shared mobility platform? CTMS makes vehicle-sharing easy and efficient for businesses and customers. Book a demo with us today!