The Profitability and Future of New Mobility in the UK

The last few years have seen a significant shift in the way people move around, with the rise of new mobility options such as ride-hailing services, e-bikes, and e-scooters. 

While these modes of transportation have brought about many benefits, such as reduced congestion and improved sustainability, the question remains: can they be profitable? This article will explore the profitability of new mobility in the UK.


New mobility refers to the introduction of new modes of transportation that are often technology-driven and aim to provide more efficient, sustainable, and convenient options for travellers. These modes include ride-hailing services such as Uber and Lyft, e-bikes, and e-scooters. 

While these modes of transportation have disrupted traditional modes of transportation, they have also faced significant challenges in terms of profitability.

Profitability Challenges

The profitability of new mobility options has been a challenge for many companies. For example, Uber, one of the largest ride-hailing services globally, has yet to turn a profit. One of the main reasons for this is the high costs associated with operating these services. 

For example, ride-hailing services require drivers, who must be paid, and the vehicles they use must be maintained, which can be costly.

E-bikes and e-scooters face similar challenges. While they require less maintenance and do not require drivers, they still need to be charged, maintained and replaced when necessary. 

Additionally, the cost of purchasing e-bikes and e-scooters can be high, making it challenging for companies to profit.

Regulatory Challenges

In addition to profitability challenges, new mobility options also face regulatory challenges. For example, ride-hailing services have faced significant regulatory challenges in the UK, particularly in London. 

In 2019, Transport for London, the city's transport regulator, refused to renew Uber's operating licence, citing safety concerns. While Uber was eventually granted a 30-month license in 2020, this uncertainty can make it difficult for companies to plan for the long term.

Similarly, e-bikes and e-scooters have faced regulatory challenges in the UK. Until recently, it was illegal to ride e-scooters on public roads, which limited their adoption. 

While the law has now changed, and e-scooters can be legally ridden on roads, cycle lanes and tracks, they still face restrictions in terms of speed and where they can be ridden.

Opportunities for Profitability

Despite these challenges, there are opportunities for new mobility options to become profitable. One of the main opportunities is the growing demand for sustainable and convenient modes of transportation. 

As more people become aware of the impact of their travel on the environment, they are increasingly looking for greener options. Additionally, as urban areas become more congested, people are looking for more efficient and convenient ways to get around.

Another opportunity is the potential for new technology to reduce costs. For example, ride-hailing services could benefit from the introduction of autonomous vehicles, which would eliminate the need for drivers. 

Similarly, e-bikes and e-scooters could benefit from advances in battery technology that would allow them to travel further and require less frequent charging.


While the profitability of new mobility options in the UK is not guaranteed, it is clear that the demand for innovative and sustainable modes of transportation is only increasing. Companies that can navigate the regulatory landscape and find ways to reduce costs may be well-positioned for success. 

However, it will require a combination of smart strategic planning, technological innovation, and a deep understanding of customer needs to achieve profitability in this rapidly evolving market. 

Ultimately, the future of new mobility in the UK will depend on how well companies can adapt to the changing landscape and deliver the convenience, sustainability, and affordability that consumers are looking for.

If you're thinking of starting a mobility scooter rental business, you need a reliable shared mobility platform like CTMS to succeed. CTMS offers simplified fleet management, easy bookings and payments, efficient customer support, and real-time analytics. Book a demo with CTMS today and start building a successful rental business.